Here's all you need to know about how we deliver!
So if you choose to buy from us direct, here's how we deliver to your door and when..
When we receive your order on our webshop at Haloodies HQ we swing into action!
Firstly we send your order through to the butcher who plans their day - The team start nice and early so that's why we have a 7am cut off time!
Then your order is individually prepared and packed and kept super cool until despatch. Your order is packed in a double walled box or boxes with a thermal coat and frozen ice packs. These are designed to keep your order cool for at least 48 hours whilst in transit.
Our delivery partner takes over and collects you order from us and delivers to your door, normally next working day... You can pick a specific day by contacting us - see below
Tracking information is sent to you so you can keep in touch with your delivery via our delivery partners website.
How will your Haloodies order arrive?
At Haloodies we want to make sure your product gets to you as fresh as can be, so your order will arrive in a double walled cardboard box, with a metalised polyester coat for insulation.
Inside you'll find your Haloodies products and ice packs which are designed to keep their temperature to below 8 degrees for up to 48 hours. These ice packs are leak resistant and easy to dispose of, keeping your order chilled in transit.
Our packaging solution means that you should receive order order chilled and in pristine condition.
How soon will you receive your order?
We deliver our products weekdays, Monday to Friday. This enables us to keep our delivery costs down and allows us to pass on the savings to you, by offering free standard delivery on orders over £50 and discounted standard delivery on orders over £25.
We can also deliver large orders in partnership with our friends at igloothermo.com by special arrangement and at an additional delivery charge. Perfect if you are having a large party or function!
All orders that are placed before the 7am cut off time are prepared and despatched the same day (except Friday and Weekends) for despatch.
For example, orders placed on Monday before 7am are usually prepared and despatched for delivery which would usually be on the Tuesday.
Orders received after 7am would be prepared the next working day and usually delivered the day after.
Orders placed after 7am Thursday are prepared on Monday for typical delivery on Tuesday on standard delivery, but we will always do our best to accommodate any special requirements. See below...
Once your order has left Haloodies HQ tracking information will be provided by email/text to allow you to track your order.
We have a rest on Bank Holidays, so orders received on these days are held over to the following working day.
If you require a specific delivery date, require premium refrigerated delivery via our friends at igloothermo.com, or want to talk to us about volume discounts...
No problem. Contact us at firstname.lastname@example.org or use our website contact form with your question or requirements. We'll always do our best to accommodate any special requirements....
Likewise, if you have any queries on your order, please contact us at email@example.com or use our website contact form.
Thanks for choosing Haloodies!